Q: What are my options for fundraising with you?
A: We offer 3 sweet and successful programs to help your group reach your goals!
Q: Does fundraising with Gardners Candies require a lot of time and work?
A: Not at all! Our products practically sell themselves and our dedicated fundraising specialists are here to help you every step of the way. It’s our goal to make your job as easy as possible!
Q: Who can fundraise with Gardners Candies?
A: Anyone can fundraise with us, whether you're a small team or a large organization! No matter the size of your group, we're here to help. With each sweet sale, you're one step closer to reaching your goals.
Q: Do you have to be a non-profit?
A: You, your group, or your organization do not have to be a non-profit in order to fundraise with Gardners Candies! Anyone can take advantage of our proven-successful fundraising programs.
Q: I’ve never coordinated a fundraiser before. How will I know what to do?
Gardners Candies has helped groups like yours reach their goals for over 60 years. We know what works, what doesn’t, and how to run a successful campaign. Our dedicated fundraising specialists are here to help from start to finish.
Q: How do I get started?
Give us a call at 1-800-242-2639 to talk to a fundraising specialist and get started! You can also sign up online. Click here to sign up for a Holiday Brochure or Online Ordering Fundraiser. Or click here to order Chocolate Bars & Pretzel Rods.
Q: How can I promote my fundraiser?
A: We make it easy for you to encourage your friends and family to support your sale! Our ad templates can be printed out or posted on social media. We also provide sample captions and tips for the best way to use these resources.
Q: How do I get started with a Holiday Brochure Fundraiser?
A: To get started with your Holiday Brochure Fundraiser, give us a call at 1-800-242-2639 to talk to a fundraising specialist or sign up online here and we’ll send you all of the supplies you need to get started at no cost to you.
Q: When am I able to hold a Holiday Brochure fundraiser?
A: Our Holiday Brochure program is available twice a year for Christmas and Easter.
Q: Does Gardners Candies offer prize incentive programs?
Yes we do! Motivate your group members with our Amazon Gift Card Prize Program. Reward your highest sellers or randomize the winners to keep everyone engaged! To qualify for our Gift Card Prize Program, you must have a minimum of $2,500 in total fundraising sales (excluding online ordering sales). Gift Cards will be delivered with your candy on delivery day.
Q: What is included in my Fundraising Sales Kit?
A: We give you everything you need to get started for your fundraiser! You will receive a packet with the number of color brochures and master sheets you requested when signing up. You will also get a delivery form that will need to be completed and returned along with both copies of your group’s master sheets.
Q: What materials should I give to each seller?
A: Each seller will need a color brochure and master sheet. At the end of your sale, all master sheets should be returned to the chairperson. The sellers should retain their color brochures to distribute their orders when they arrive.
Q: How many brochures will I need to order?
A: You can order a brochure for each seller, or as many as you think you may need. For example, if you have 26 sellers, you can round up and order 30 brochures to have extra copies just in case! Our fundraising representatives will work with you to determine the best number needed for your group.
Q: How do I create a timeline for my fundraising sale?
A: When signing up for your fundraiser, you will be asked to select a delivery date. All orders must be turned in (2 weeks) before delivery for Christmas and Easter fundraisers. We recommend that your campaign last for 2 weeks to maximize sales and profit. Your selected delivery date and time will be confirmed by telephone or email one week prior to delivery.
If any issues arise with your delivery date and you need to reschedule, please contact us immediately.
Q: How do I motivate my sellers?
Clearly communicate the purpose and impact of the fundraiser, making it relatable and engaging for your sellers. Set achievable goals, share our tools and templates and check in often. Our Amazon Gift Card Prize Program is a great way to encourage and motivate to work hard and help your group reach its goals.
Q: How do I submit my group’s orders?
We offer two easy ways to submit your groups orders to us!
Q: What happens on delivery day?
A: Our delivery drivers will unload and stack your boxes based on your direction. Every seller will have at least one box packed with their name and will be arranged in alphabetical order for easy distribution.
All original (white) copies of the master sheets will be returned to you on delivery day for your records. Yellow copies will be placed in the sellers' boxes to be used as a packing slip. You will also receive a summary of all orders with the sellers’ names and totals that our drivers review with you, checking off each one to ensure a complete delivery. Your payment terms will be established when setting up your account.
Q: What should I do if there is a mistake with an order?
A: With our 100% satisfaction guarantee, if there are any issues with individual orders, please encourage your sellers to inform you first. As the chairperson, you can call our fundraising department directly and we can correct any issues that may have occurred.
Q: When is payment due?
A: With approved credit, you will receive an invoice with terms of net 30 days to fulfill payment. Otherwise, payment is due at the time of delivery!
Q: Can I refer other groups to fundraise with Gardners Candies?
A: Absolutely! We always appreciate when our sellers share their success stories with others. If you encourage another group to sign up, you can earn an additional 5% of that group’s first net sales! Contact our Fundraising Team for more details on our referral incentive.
Q: What should I do if my group wants to participate in another fundraiser with Gardners Candies?
A: We will work with you to organize your next fundraiser to ensure that you reach each and every one of your goals. We always look forward to ensuring that each fundraiser you take part in is a sweet success!
Q: How do I get started with an Online Ordering fundraiser?
A: Simply sign up with us online or by calling 1-800-242-2639. All you need to get started is a Group ID #. With this program, you can fundraise 100% online and there are no forms or money to collect.
Q: When am I able to hold an Online Ordering fundraiser?
A: Our Online Ordering program is available twice a year seasonally in the fall and spring.
Q: How can people support our Online Ordering fundraiser?
A: Share your Group ID # with your sellers and encourage them to share it with their friends and family. Supporters can visit our Online Ordering page, enter your Group ID # and seller’s name, and shop from hundreds of products. Their order will be shipped directly to their home or can be picked up at our Tyrone store!
Online Ordering for Fall 2023 is open from 9/15/23 to 12/15/23.
Q: How much can we earn with an Online Ordering fundraiser?
A: Your group earns 25% profit from every sale made! An accumulative profit check will be mailed to you at the end of the season.
Q: Can my group participate in your Holiday Brochure and Online Ordering fundraisers at the same time?
A: Yes, and we encourage it! Participating in both programs is a great way to boost your profits. Plus, our Online Ordering program is a great way for friends and family who don’t live locally to support your sale too.
Q: How can I monitor the progress of my sale?
A: You can use our Login to monitor your active fundraising campaigns or view the results from previous sales. Click on Summary Report to see a breakdown of orders placed and profit earned for that specific campaign.
For online fundraiser login information, please contact us at 1-800-242-2639 or email us at GardnersFundraising@Gardnerscandies.com.
Q: When am I able to hold a Chocolate Bar & Pretzel Rod fundraiser?
A: You can fundraise year-round with our Chocolate Bars & Pretzel Rods, allowing you to earn on your own schedule.
Q: How do I order?
A: Orders can be placed over the phone at 1-800-242-2639 Monday—Friday between 8 am—5 pm, or order online at any time.
Q: How much profit can I earn by selling Chocolate Bars & Pretzel Rods?
A: Your profit will depend on the selling price you set, but you can earn up to 70% profit on select programs!
Q: What products are included with your Bar & Rod programs
We offer 4 great programs to make fundraising easier than ever: 1.5 oz. Chocolate Bars, 2 oz. Chocolate Bars, 2 oz. Pretzel Rods and 3 oz. Pretzel Rods. Sell all one kind or mix and match between flavors and programs to satisfy everyone’s tastebuds.
Q: Can we have our Bars & Rods delivered?
A: We offer free delivery Monday—Friday in our local area if you order a minimum of 32 boxes. We will contact you once your order is ready to arrange a delivery date & time.
Orders can be picked up at our Tyrone factory the next business day.
Q: Can Bars / Rods be returned?
A: Due to FDA regulations, we are unable to return fundraising Chocolate Bars and/or Pretzel Rods. We recommend you do not order more product than is necessary, because these orders cannot be returned.
Q: How many days does it take to receive my bar/rod order?
A: Once you place your order, our fundraising representative will be in touch to determine the best date of delivery! You can also arrange to pick up your order at one of our retail locations. Please allow up to 4 business days for store pickups.
Q: Are you able to ship Bars & Rods?
A: Yes, we are able to ship! There is a standard ground shipping charge of $10 for every 6 boxes ($10 for 1-6 boxes, $20 for 7-12 boxes, $30 for 13-18 boxes, etc.). During warmer weather, there is an additional cost of $10.95 for every 6 boxes for the warm weather packaging.
Orders are shipped Monday—Friday (during warmer weather, orders will not ship over the weekend).
2600 Adams Avenue, P.O. Box E, Tyrone, PA 16686
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